Los Angeles Business Journal

Mayor Launches App for City Services

By Natalie Jarvey Monday, April 1, 2013

Mayor Antonio Villaraigosa has been touting plans to spur innovation in Los Angeles ever since he created the Mayor’s Council on Innovation and Industry last year.

One development that has emerged is the MyLA311 mobile phone app, which launched Monday.

Angelenos can now use the app to submit requests for graffiti removal or pothole repair. They can also use the app to pay utility bills and locate city resources.

Downtown software developer 3Di Systems built the app, which is available for iPhones and Android devices.

Zack Zalon, a founding member of the Mayor’s Council, said the group worked closely to help City Hall make sure the app got developed.

“This was the Mayor’s vision,” said Zalon, managing partner of digital design firm Wilshire Axon. “But we all have experience making sure things get executed properly. We were looking to make sure the app was innovative, worked properly and got done.”

The city also recently launched a redesigned website.